Configure the Service Principal Name for the Keyfactor Command Server

To configure the service principal name (SPN) for the Keyfactor Command server:

  1. On a server that has the setspn command available (typically it is available on domain controllers, as it installs as part of the Active Directory Domain Services role), open a command prompt using the “Run as administrator” option.
  2. Run the following command (where keyfactor.keyexample.com is the fully qualified domain name of your Keyfactor Command server or the DNSClosed The Domain Name System is a service that translates names into IP addresses. alias you are using to reference your Keyfactor Command server, if applicable, and KEYEXAMPLE\svc_keyfactorpool is the domain name and service account name of the service account under which the Keyfactor Command application pool for the Management Portal is running):
    setspn –s HTTP/keyfactor.keyexample.com KEYEXAMPLE\svc_keyfactorpool